Terms Of Use
These terms and conditions serve as the guidelines for using the website of EssayOdyssey.
These terms of use (“Terms of Use”) are entered into between You and EssayOdyssey (“EssayOdyssey,” “we,” or “us”) and govern your access to and use of EssayOdyssey.com (“Site”) as a guest. Please read the Terms of Use carefully before you start to use the Site. By using the Site, you accept and agree to be bound and abide by these Terms of Use, our Privacy Policy, available at https://essayodyssey.com/privacy-policy/. If you do not agree to these terms, you must not access or use the Site.
1. Definitions
- “Website” refers to the collection of web pages accessible at https://essayodyssey.com and its subdomains, where our Services are offered.
- “Services” encompass a variety of written assignments including, but not limited to, essays, research projects, dissertations, thesis papers, and other academic endeavors requested by the Client.
- “Terms & Conditions” (T&C) encompass these terms of use, Privacy Policy, Money Back Guarantee, Revision Policy, and Plagiarism-Free Guarantee.
- “We,” “Us,” “Our” signify EssayOdyssey, operated by AMTMAWEB LTD, a company registered in England and Wales under company number 17417354, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
- “User,” “You,” “Client” identifies an individual, sole proprietorship, or corporate entity registered on the Website, agreeing to these Terms, and engaging in Service orders, information uploads, or payment transactions on this Website.
- “Writer” denotes an individual contracted by us on a freelance basis to provide research and writing services to the Client, in accordance with our agreement.
- “Account” is a private section of the Website, created post-registration, personalized by your chosen username and password.
- “Order” is a formal request for a Service, submitted electronically via our Website, specifying the work scope and Client requirements.
- “Product” is the final output of an Order, delivered as original content in digital format following the Client’s request.
- “Client’s Information” means files containing text in any accepted format uploaded by You for reference or as examples. We retain the right to set file size and format requirements.
2. Placing Orders and Registration
Orders are placed using the provided form on the Website. Only requests made through the form will be fulfilled.
The form outlines the work’s scope, parameters, and deadlines. It is your responsibility to ensure the accuracy and completeness of information when filling out the form.
Registration requires your contact details, such as name, email, and phone number. It is your responsibility to update these details in your Account or notify our support team of any changes.
3. Payment and Discounts
By placing an Order, you agree to purchase the Product. Order processing begins after payment is made and confirmed.
Payments are calculated based on our pricing at the time of Order and must be paid in advance once the work scope is defined. Product delivery is contingent upon full payment.
Payment methods available on the Website at the time of your transaction should be used. For current payment options, please consult the Website.
We reserve the right to offer discounts and bonuses per our Discount Policy, aiming for equitable access for all Clients.
Refunds are issued to the original payment method in accordance with Section 20. We are not responsible for delays caused by your bank or card issuer once the refund has been processed on our side.
You are liable for any applicable taxes, including service or value-added taxes, depending on the jurisdiction of the Services provided.
4. Order Processing
Order Validation: We verify Order details post-payment to ensure they meet the Client’s specified requirements. Adjustments may be made to fulfill the Client’s needs accurately.
Order Volume: Orders require a specified volume, measured in pages, with one page equating to 275 words. Discrepancies in page count or word number can be addressed by requesting a format adjustment.
Changes to Order Details: Changes are permitted only before the Writer commences work. Additional charges apply for modifications requiring more work or tighter deadlines.
Resources: If specific resources are required, the Client must provide or specify them.
Communication: Direct communication with the Writer or our support team is encouraged for clarity and updates.
Progress Tracking: Order status can be monitored through the Client’s Account or by contacting our support team.
5. Delivery and Revision
We ensure timely Product delivery and adherence to deadlines.
The Client is responsible for providing accurate delivery information and must download the Product promptly upon delivery.
Our Revision Policy outlines the terms for Order revisions. Requests contradicting initial instructions may incur additional charges or require a new Order for editing.
Multiple revision requests deemed exploitative may be declined.
6. Use of Products and Plagiarism
Products are intended for personal, non-commercial use. Reproduction, modification, or distribution beyond personal use is prohibited.
We maintain a strict plagiarism-free policy. Products must not be passed off as the Client’s original work. Misuse may result in service termination.
7. Intellectual Property and Website Use
Products delivered are for research and reference purposes only. Clients agree not to claim authorship or use Products for academic dishonesty.
The Website and its content are protected by copyright. Unauthorized use may lead to legal action.
8. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
9. Anti-Plagiarism Policy
Submitting an Order and/or payment for a Product signifies your acknowledgment and agreement that:
We hold the authority to terminate any contract or deal with individuals attempting to present our Products as their own creation. You concur that Products supplied by us should not be forwarded to third parties nor utilized for any commercial purposes. Recognizing instances where a Product is misused or plagiarized, we reserve the unilateral right to halt any further assistance or Services to you.
Placing your name on any Product is strictly prohibited. All content, including Products and materials delivered by us, is intended solely for research and reference. We strictly prohibit plagiarism and any form of academic dishonesty, adhering rigorously to copyright laws to prevent any Client from engaging in plagiarism or infringing copyright rules. Products and materials provided serve as models or examples for research only and should not replace your original writing. They can be utilized as a basis for learning or deriving inspiration for your own work, provided they are correctly cited or paraphrased according to your institution’s plagiarism guidelines.
Neither EssayOdyssey nor its affiliates/partners shall be liable for any misuse of the Products or materials obtained from our Website, including but not limited to plagiarism, legal actions, poor academic outcomes, or any disciplinary or legal consequences. Clients bear full responsibility for any disciplinary actions arising from improper, unethical, or illegal use of such Products.
10. Referral Program Guidelines
Participation in the Referral Program implies your agreement to these Terms and signifies your active engagement in the program. We maintain the discretion to modify, suspend, or terminate the Referral Program at any time without prior notice, including adjustments to the referral discounts or changes to program procedures. Furthermore, we reserve the right to cancel your participation in the Referral Program if you breach these Terms, any applicable laws, or if fraudulent activities are detected.
Referral Program Definitions:
- “Referral Program” (RP) outlines the structure for earning bonuses through the referral of new Clients to our Website, encompassing all pertinent rules and conditions.
- “Bonus” represents a discount applicable to our Services, characterized by a $10 value, 30-day validity, and applicability to Orders exceeding $25.
- “Referring Client” denotes an existing Client who introduces a new Client to our Website, qualifying for a Bonus.
- “Referred Client” is an individual introduced by the Referring Client who, upon accepting our T&C and utilizing our Website, becomes a new Client eligible for a Bonus.
Referral participation requires the Referring Client to be in good standing with at least one completed Order before making a referral. Invitations to potential new Clients can be made via the “Invite a friend” option in the Client’s Account, generating a unique invitation link for sharing.
Upon registration through the invitation link, the Referred Client receives an automatic Bonus, applicable to their first or subsequent Order. The Referring Client also receives a Bonus each time the Referred Client successfully utilizes their Bonus, following the same usage rules.
Referral links are intended for personal, non-commercial use only. Abuse of the referral system or spamming is prohibited. We reserve the right to alter or discontinue the Referral Program based on our discretion.
11. Data Security and Payment Information
For comprehensive details on our data handling practices, including the management of your personal and payment data, please review our Privacy Policy.
12. Maintaining Account Security
During registration, you’ll provide essential information such as your name and email address, which will serve as your login credentials, along with a password of your choice. It’s crucial to keep your account details confidential to prevent unauthorized access.
You’re accountable for all actions taken under your Account. In case of any suspicion that your password has been compromised, promptly modify it through your profile settings or contact our support for assistance.
Should we suspect your account’s security is at risk, we may reset your password and notify you via the email linked to your Account.
If you forget your password, a reset option is available, subject to passing our security verification.
13. Website Usage; Termination of Access
The Website is intended for your personal, non-commercial use. Engaging in illegal activities, distributing harmful or objectionable material, or infringing upon others’ use of the Website is strictly prohibited.
Violations of these Terms may lead to termination of your Website access. We also reserve the right to suspend your access if your activities disrupt the Website’s lawful operation or negatively impact other Clients.
14. Intellectual Property Rights (IPRs)
IPRs in the Products: The creative output delivered to you is crafted by our dedicated Writers. We, along with our affiliates and partners, retain full copyright over the delivered Products and materials. Upon completing the payment, you are granted a non-exclusive right to use the Products for personal, non-commercial purposes only. Redistribution, modification, or unauthorized use of the Products or Website content without our express consent is prohibited and may result in legal consequences.
IPRs in materials provided by You: Ensure that any materials you supply for reference or as source material do not infringe on others’ intellectual property rights or contravene any laws. You bear responsibility for any legal repercussions that might arise from such infringements.
All intellectual property rights inherent in the Website content are either owned by or licensed to us. Access to the Website does not confer any rights over its content to the user.
Materials cited in the Products are intended for reference only, with a service fee charged for the aggregation and provision of these materials, including links for purchasing or viewing the complete materials.
15. Disclaimer and Limitation of Liability
The Website is offered on an “as is” basis without warranties of any kind. We do not guarantee that the Website or Services will meet your expectations or specific requirements. If your device does not support relevant technology, access to our Services may be limited or unavailable.
Accessing the Website through the World Wide Web, which is beyond our control, is done at your own risk. The Website may contain links to third-party sites not governed by us, and we assume no responsibility for the content or privacy practices of such sites.
In no event shall we be liable for any indirect or consequential losses arising from your use of the Website or Services, including technological failures or disruptions.
Nothing in these Terms seeks to exclude or limit liability for death, personal injury caused by negligence, fraudulent misrepresentation, or any other liability which cannot be excluded or limited by law.
16. Miscellaneous Provisions
Your rights under these Terms cannot be transferred or assigned to another party without our consent. We may transfer our rights to another entity ensuring your rights are not compromised.
Failure by us to enforce any right or provision in these Terms does not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
17. Communication and Notices
Notices to us must be sent in writing to: AMTMAWEB LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom; Email: support@essayodyssey.com; Phone: +44 134 6410090. We will communicate with you via the Website or email to the address provided in your Account.
18. Amendments and Updates to These Terms
We reserve the right to amend or revise these Terms at any time, notifying you via email, posting on the Website, or other means deemed appropriate. Your continued use of the Website or Services following such changes signifies your agreement to be bound by the updated or revised Terms. We will notify you of material changes at least 30 days before they take effect. Changes will not apply to Orders already paid for.
19. Contact Information
For further information or inquiries, please contact us at:
AMTMAWEB LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@essayodyssey.com
Phone: +44 134 6410090
Support hours: Monday–Friday, 08:00–20:00 GMT; Saturday–Sunday, 10:00–18:00 GMT
20. Cancellation and Refunds
20.1 How to cancel. Email support@essayodyssey.com or use your Account under Orders, quoting your Order number. Cancellation takes effect on the date we receive your request.
20.2 Refund amounts.
- (a) Before a Writer is assigned: full refund.
- (b) After a Writer is assigned but before delivery, the refund depends on the progress of the Order at the time of cancellation:
- (i) Writer assigned, work not started: 90% refund.
- (ii) Research or outline completed: 70% refund.
- (iii) Draft in progress: 50% refund.
- (iv) Draft substantially complete: 20% refund.
- (c) After delivery: no cancellation refund. You may request a revision or raise a complaint under Section 21.
20.3 Our right to cancel. We may cancel an Order if we cannot fulfil it or if you breach these Terms. If we cancel for reasons not caused by you, you will receive a full refund.
20.4 Refund processing. Approved refunds are issued to the original payment method within 14 days of approval.
21. Complaints
21.1 How to complain. Email support@essayodyssey.com or call +44 134 6410090, including your Order number and a description of the issue.
21.2 Timeframes. We will acknowledge your complaint within 2 business days and send a full response within 10 business days. If we need more time, we will explain why and give a new date, no later than 30 days from receipt.
21.3 Escalation. If you are not satisfied with our response, reply to it to request a review by a manager.
22. Billing Descriptor
Charges will appear on your statement as ESSAYODYSSEY.COM or AMTMAWEB LTD. If you do not recognise a charge, contact support@essayodyssey.com before contacting your bank so we can resolve it quickly.
